CO-14 Denial Code Explained

CO-14 denial code indicates the claim was denied because required authorization, referral, or supporting information was missing during claim submission.

What Does CO-14 Mean?

CO-14 denial code means the insurance payer identified missing claim information required for reimbursement processing.

This denial commonly occurs because of authorization problems, referral issues, or incomplete billing information.

Common Reasons For CO-14

• Missing authorization information

• Incomplete referral documentation

• Missing claim details

• Billing submission errors

• Incorrect insurance information

• Payer processing requirements not met

How To Fix CO-14

Review the submitted claim and confirm all authorization numbers, referral information, and billing details are complete and accurate. Providers may need to submit corrected claim information before resubmitting the claim.

Related Denial Codes

• CO-15 — Missing or invalid authorization number

• CO-16 — Missing or incomplete claim information

• CO-21 — Missing referral or authorization issue

• CO-167 — Additional information required

Quick Summary

CO-14 denial code indicates the payer identified missing authorization or billing information during claim processing. Most denials are related to incomplete claim submission details.